Frequently asked questions
Everything you need to know about our services. Can't find your answer? Message us on WhatsApp.
Getting Started
Where is your office?
Our office is in Musaffah M-37, Abu Dhabi. Walk in, call us, or message us on WhatsApp and we can start your file before you arrive.
Can I start without visiting the office?
Yes. Most services can be started by sending clear copies of your documents on WhatsApp. We'll tell you if an original or an in-person visit is needed.
How do I know which documents I need?
Every service page lists the typical documents. Requirements can change, so message us with your case and we'll send you an exact checklist before you apply.
Visa & Immigration
My visa application was rejected or is stuck. Can you help?
Yes — resolving visa issues is one of our core services. Send us the application details and any rejection message, and we'll explain what went wrong and how to fix it.
What do I need to sponsor my family?
Usually your passport, visa and Emirates ID, a registered tenancy contract, a salary certificate, and attested marriage or birth certificates. Salary and accommodation requirements apply — we'll check your eligibility first.
Can a company owner get a residence visa?
Yes. Company owners and partners can apply for an investor / partner visa linked to their trade licence. We handle the full process.
Business & Trade Licence
Can I renew my trade licence for three years?
Yes, we offer both one-year and three-year renewals where eligible. A longer renewal saves you time and repeat paperwork.
How do I add or remove a partner from my company?
Partner changes need an updated MOA, licence amendment, and sometimes visa updates. We coordinate every step, including the notary appointment.
Do you draft Power of Attorney documents?
Yes. We draft general and special POAs in the correct legal format and arrange notarisation.
Labour & PRO
Is labour support really available 24/7?
Yes. Labour issues can't always wait, so you can reach us on WhatsApp or by phone at any time for labour-related problems.
Do you help employers as well as employees?
Yes. We help employers with contracts, work permits and cancellations, and employees with complaints, settlements and status questions.
Driving Licence
What does 'full access' driving licence support include?
We open your driving file, connect you with a personal trainer, help you prepare for the theory, parking and road tests, and support you until your licence is issued.
Can I convert my home-country licence?
Holders of licences from certain countries can convert directly. Send us your licence details and we'll confirm whether you qualify.
Fees & Payment
How much do your services cost?
Fees depend on the service and government charges, which change from time to time. Message us for a clear quote — no hidden charges.
How long will my application take?
Typing is usually done the same visit. Government processing times vary by department and case — we'll give you a realistic estimate and keep you updated.
Banking & Tax
Can you help me open a corporate bank account?
Yes. We prepare your KYC documents, advise on suitable banks for your business, and coordinate with the bank. Final approval always rests with the bank.
Do I need to register for VAT?
Businesses above the mandatory threshold must register, and smaller businesses may register voluntarily. Share your turnover details and we'll advise you and handle your TRN registration.
Travel & Golden Visa
Am I eligible for a UAE Golden Visa?
Golden Visas are available to qualifying investors, entrepreneurs, skilled professionals, outstanding students and others. Send us your details and we'll check which category fits you.
Can you arrange a tourist visa for my family?
Yes. We arrange tourist and transit visas for individuals, families and groups, and can also book flights and hotels.
Web & AI Development
Do you build websites for businesses?
Yes. We build responsive, SEO-friendly websites and e-commerce stores, with ongoing support and maintenance.
Can your AI chatbot work on WhatsApp?
Yes. Our chatbots can integrate with WhatsApp, your website and apps, answering customer questions 24/7 in multiple languages.
Still have questions?
Our team is ready to help with your exact case — just send us a message.